● Services from companies outside of Lucine + Co will void warranty. Afterall, we know our stones and settings best, and any tampering by alternative shops can make future servicing of your jewelry impossible to do.
● Please note that reason for shipment must state as return for repair or warranty and repair. We do not cover import/export costs, or any extra costs incurred due to incorrect labelling.
● Please also secure your jewelry in the included sachet, or secure properly in a small pouch with full padding. Do not ship ring inside any ring box as it will WILL fall out and damage stones during transit.
● Lucine + Co is not responsible for cost of shipping for any and all repairs. Warranty is non-transferable and must be requested by original buyer.